• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Not able to see the Pdf files

New Here ,
May 07, 2023 May 07, 2023

Copy link to clipboard

Copied

Hi team,

I'm not able to share the pdf files in my iPhone while attaching or uploading the files. Can you please help to find out the issue and get resolved. Also , files are available on my iPhone storage but nothing visible when am trying share  or upload the files via email or websites. If I try to share the files directly from the application then also the issue is same . 

 

TOPICS
View or share PDFs

Views

521

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 12, 2023 May 12, 2023

Copy link to clipboard

Copied

LATEST

Hi @SJ29766434hnem,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Have you checked if you can access the files from the files app? Maybe search using the file name on the main File App screen. If not, I suggest trying the below steps:

1. Click the three dots to the right of the file name in Acrobat;

2. Click Save a copy by scrolling to the bottom of the menu;

3. Select the option On this Phone;

4. Select a suitable location.

Once done, then try sharing the file again.

 

Also, would you mind sharing a few more pieces of information for further investigation:

1. The application version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat)

2. The iOS version your device is running;

3. A screenshot or a screen recording of the issue.

 

Look forward to hearing from you.

 

-Souvik

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines