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Password protected PDF file

New Here ,
May 04, 2024 May 04, 2024

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I cant open my bank statement because it is password protected. I dont remember installing a password. How can i change the password

 

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Community Expert ,
May 04, 2024 May 04, 2024

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No password gets added to a PDF file, if not a user decides that. If there is a password, the only method to get rid of that is to open the PDF file and change the PDF files protection settings. For doing that, you obviously need the password.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
May 21, 2024 May 21, 2024

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Hi @Daniel37175177ouyj,

 

Hope you are doing well. Thanks for writing in!

 

Passwords on Bank Statement PDFs are normally applied by your Bank to safeguard your privacy and protect sensitive information.

You should be seeing hints of the password on the email where you receive the statement.

 

If not, I suggest you reach out to your bank as they would be in the best position to assist you here.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Community & Social Consultant | Document Cloud | Adobe

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