I am using the Adobe Reader App (version 21.01.02) on my Ipad (OS 14.4) to mark up PDFs with my Apple Pen. Since a couple days ago my annotations are no longer saved. When I click 'done' and reopen the document a few minutes later, all the annotations have disappeared. This happens with any PDF I mark up. I tried reinstalling the Adobe Reader App, restarting my Ipad, sending the PDF as an attachment via email, all to no avail. I rely on the ability to mark up PDFs for my work. Please tell me how to fix this problem. Thanks
I lost three hours work with huge notes on my iPad after highlighting, notes to a 131page legal doc! I am devasted!
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I just did a few more tests and noticed that annotations are saved on PDFs in Dropbox, but not on PDFs in the OneDrive cloud. Maybe the bug concerns the ability of Adobe Reader App to save annotations on PDFS to OneDrive only.
This is really helpful. Can you share a few more details please
Please let me know. I tested both yesterday and they both worked for me, but it may help to narrow down the problem. It's also possible there is something unique to your OneDrive account / configuration that is giving us difficulties. Thank you!
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Same here, since the last update (21.02) of adobe acrobat pdf, the app is not capable of saving the annotated files in OneDrive. Even if saving a copy to "On this Ipad", the annotations are gone.
The only way I found that annotations are saved is starting OneDrive, selecting "Open in another app" option and select adobe. Once open, I annotate the pdf, click done and a new file (containing the annotations) is automatically saved locally in "On this Ipad".
I have the same issue when marking up pdfs from mail. Changes are lost when forwarding the mail. This has been quite costly for me.
Hi @Matt Ferrey
Would you mind sharing a few more details to understand the issue better?
1. Is it happening with all PDFs or some specific?
2. If possible, could you share a video recording of the issue?
3. Application version?
Make sure that the app is updated to the latest version.
Looking forward to hearing back from you.
Hi, I'm no tech expert, so let me try in simple terms.
I receive documents as pdf attachments on my Ipad, which previously I could open in Mail, sign/write on, and after hitting the "done" button, could reply to the mail with the attachment carrying the pdf with the signatures etc. Currently, only the first signature is saved, the rest are lost.
I hope that's descriptive. I use an Ipad Pro and an Apple Pen, with all updates done. It used to work perfectly before.
Thanks so much for your help...
Much appreciated. I could do that, but the previous functionality was good for simple opening in Mail, then marking up, and replying to the mail... Hopefully it's a bug that can be sorted!
The workflow you are describing sounds like you are never leaving Apple Mail. That is not Adobe Acrobat Reader, but Apple's application, Mail. If you are opening in Reader, it would help to know more about how you are getting the PDF into Acrobat and how you are sharing it.