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Pdf

New Here ,
Mar 01, 2023 Mar 01, 2023

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I don't remember my pdf password to open the file

 

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1 ACCEPTED SOLUTION
Adobe Employee ,
Mar 01, 2023 Mar 01, 2023

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Hi @Jennifer28659390zeq3,

 

Hope you are doing well. Per the description, you are not able to open a PDF file.

 

Since password-protecting a PDF file is to ensure that the encryption and the privacy of the creator is kept intact, we at Adobe, do not save or have access to the passwords of any of the files created.

 

You would need to contact the creator of the file to get the password to access the file again.

 

Hope this clarifies your question.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Adobe Employee ,
Mar 01, 2023 Mar 01, 2023

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Hi @Jennifer28659390zeq3,

 

Hope you are doing well. Per the description, you are not able to open a PDF file.

 

Since password-protecting a PDF file is to ensure that the encryption and the privacy of the creator is kept intact, we at Adobe, do not save or have access to the passwords of any of the files created.

 

You would need to contact the creator of the file to get the password to access the file again.

 

Hope this clarifies your question.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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