• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Please

New Here ,
Sep 02, 2022 Sep 02, 2022

Copy link to clipboard

Copied

  1. Good evening. The funds from my account will be charged for the subscription, which was mistakenly issued. There was a trial period of subscription. Please return the charged funds.
TOPICS
iOS

Views

382

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Sep 02, 2022 Sep 02, 2022

Copy link to clipboard

Copied

Hi @Дарья25937199rgpa

 

I hope you are doing well.

 

I see an active subscription for Acrobat Premium, a mobile-based susbcription.

 

Since you have been charged today, I suggest you contact AppStore for a refund, as they monitor in-app purchases.

Link to start refund process: Report a Problem (apple.com)

 

Hope this helps.

 

-Souvik.

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 02, 2022 Sep 02, 2022

Copy link to clipboard

Copied

Hi @Дарья25937199rgpa

 

I hope you are doing well.

 

I see an active subscription for Acrobat Premium, a mobile-based susbcription.

 

Since you have been charged today, I suggest you contact AppStore for a refund, as they monitor in-app purchases.

Link to start refund process: Report a Problem (apple.com)

 

Hope this helps.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 02, 2022 Sep 02, 2022

Copy link to clipboard

Copied

LATEST

Moving the thread to the Acrobat Reader Mobile board for better exposure and support

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines