Por favor un reembolso

[Ivan Rodrigo36157418tn1l]

Por favor ocupó un reembolso me suscribí por error no ocupó la aplicación decía prueba gratis y me cobro un año 689 por favor mi dinero lo ocupó 

[S. S]

Hello @Ivan Rodrigo36157418tn1l,

I hope you are doing well. Thank you for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/3Pt5O4C)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3Pt5O4C)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.