• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premium not working

New Here ,
Jan 17, 2022 Jan 17, 2022

Copy link to clipboard

Copied

My subscription is active but my features aren't working I already contacted apple and they said it's a malfunction on you guys end 

TOPICS
Edit and export , iOS

Views

181

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 17, 2022 Jan 17, 2022

Copy link to clipboard

Copied

LATEST

Hi @Angel22699381ihgi 

 

Hope you are doing well.

As mentioned that you are not able to use the premium features. Try to sign out and sign in back to your account. Do the following to restore your subscription:

  1. Tap the profile icon.
  2. Tap Subscriptions or Manage subscriptions
  3. Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it works.


Regards

Harsh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines