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Premium not working

New Here ,
Jan 17, 2022 Jan 17, 2022

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My subscription is active but my features aren't working I already contacted apple and they said it's a malfunction on you guys end 

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Edit and export , iOS

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Adobe Employee ,
Jan 17, 2022 Jan 17, 2022

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Hi @Angel22699381ihgi 

 

Hope you are doing well.

As mentioned that you are not able to use the premium features. Try to sign out and sign in back to your account. Do the following to restore your subscription:

  1. Tap the profile icon.
  2. Tap Subscriptions or Manage subscriptions
  3. Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it works.


Regards

Harsh

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