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Problem export file from PDF to Word

New Here ,
Nov 19, 2023 Nov 19, 2023

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Dear Adobe, 

 

I have an account at Adobe to convert PDF to Word which a pay for. Since a short term I cant export a file from PDF to Word anymore.  Please advice how to solve this. Thank you in advance 

Bas

(email removed)

 

Scherm­afbeelding 2023-11-19 om 12.10.58.png 

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Community Expert ,
Nov 19, 2023 Nov 19, 2023

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@Bas33714369zfa0 

 

I've moved your post from Using the Community, for questions about the forums,  to Acrobat Reader Mobile since your screenshot appears to be on a mobile device. Adobe Acrobat DC for desktop also converts.

 

  • Are you on Android or iOS?
  • Is this with all PDFs or just the one?
  • Can you try another PDF that you have converted before?

 

Jane

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Adobe Employee ,
Nov 29, 2023 Nov 29, 2023

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Hi @Bas33714369zfa0,

 

Hope you are doing well. Thank you for writing in!

 

From the descripiton, it is not clear on the error you see. Would you mind sharing a screenshot of the error you see when trying to export a PDF to Word?

 

Doing so would help me and others understand the situation better and assist you accordingly.

 

Look forward to hearing from you.

 

-Souvik

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