• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Protected File

New Here ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

How do I remove password from file so I can upload it? 

TOPICS
Create PDF , Edit and export , View or share PDFs

Views

464

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Beginner ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

You need the password for the pdf to change security settings. With Adobe Acrobat Pro the procedure I've used is:

  1.  Open the pdf
  2.  Go to File- properties
  3.  Click on the Security tab and see Security Measures box for type of security; If password protected you must have the password to change security. Try anyway because occasionaly, RARELY, it works without your having the password.  Also, look at the Document Restrictions Summary displayed on the page to see what actions are allowed with the password security
  4.  If you can't change the security try printing the pdf to a non-Adobe printer and scanning the printed version to be saved as a pdf file on your device or the Adobe Cloud depending upon where you file your pdf's. I have done this several times with documents.

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

You need the password for the pdf to change security settings. With Adobe Acrobat Pro the procedure I've used is:

  1.  Open the pdf
  2.  Go to File- properties
  3.  Click on the Security tab and see Security Measures box for type of security; If password protected you must have the password to change security. Try anyway because occasionaly, RARELY, it works without your having the password.  Also, look at the Document Restrictions Summary displayed on the page to see what actions are allowed with the password security
  4.  If you can't change the security try printing the pdf to a non-Adobe printer and scanning the printed version to be saved as a pdf file on your device or the Adobe Cloud depending upon where you file your pdf's. I have done this several times with documents.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Sep 14, 2021 Sep 14, 2021

Copy link to clipboard

Copied

LATEST

Hi @Antoinette5C44 

 

Hope you are doing well.

 

As @ahtorm  correctly mentioned the steps to remove password. Try them and let us know if that works for you.

If not, please get back to us. In order to understand your issue a little better, please help us with few details:

 

  1.  Did you created password for the doc? 
  2. Are you using Mobile Reader or Acrobat on PC?
  3. Make and model of your device?
  4. Application version?
  5.  Where do you want to upload the file?
  6. Do you have premium subscription? To check please refer : https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?highlight=about 

 

For more help refer to: https://www.adobe.com/acrobat/how-to/unlock-pdf.html

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Ria

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines