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New Here ,
Mar 01, 2022 Mar 01, 2022

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B0BF7872-ECB0-4BFB-8B1A-F2E8AE85E5B4.png

 

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Adobe Employee ,
Mar 01, 2022 Mar 01, 2022

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Hi @savanah23395844pg4d 

 

For this issue, kindly check if the email address you have used to sign in is the same as the one used to purchase the subscription. Also, here is help document on a similar issue let us know if that helps:

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/premium-features-for-acrobat-on-ipa...

 

Thanks,

Harsh

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