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Purchase

New Here ,
Nov 11, 2022 Nov 11, 2022

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I want to start 7 days trial but when i purchase my money still lost.

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Same happened to me

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Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

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Hi @Nhat27091844mcxs @Roni27135829bxdc,

 

Hope you are doing well. Sorry for your trouble with Acrobat Reader Mobile.

 

The 7-day free trial is available only when you opt-in for the annual subscription and not monthly. 

 

Also, the other reason you were charged could be because of the prior utilization of your trial. 

 

If either of the above is not the case, please share the purchase details and the screenshot of the charge so we can dive deep into the issue and assist you better.

 

Look forward to hearing from you.

 

Regards,

Souvik. 

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