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Quiero ver el estado de mi reembolso

New Here ,
Jul 27, 2021 Jul 27, 2021

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Cancelé la suscripcion de adobe que hice desde google el mismo dia en que adquirí version de prueba, pero aún asi se debitó de mi cuenta a los 7 días del tiempo de prueba. Ya cancelé mi suscripcion, y quisiera saber el estado de mi reembolso 

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Nov 01, 2021 Nov 01, 2021

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Hi @Gina Rodas 

 

Sorry for the delayed response.

 

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel. 

 

Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to: 

Refunds on Google Play for Google Play Store. 

Galaxy Store Payments and Purchases for Samsung Galaxy Store. 

  

For IOS    

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.    

 Refund purchase  

   

For Android.    

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.    

Refund Purchase  

 

Regards

Ria

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