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4

Reembolso

New Here ,
Sep 21, 2023 Sep 21, 2023

Me suscribí a Adobe por error y se descontaron $689.00  de mi cuenta bancaria. Acabo de cancelar la suscripción. ¿Cuándo recibiré el reembolso?

TOPICS
Cancel subscription , Comment markup and annotate
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1 ACCEPTED SOLUTION
Adobe Employee ,
May 15, 2025 May 15, 2025
LATEST

Hi there,

I hope you're doing well and I'm sorry to hear about the trouble.

I checked your Adobe account using the email linked to this community and saw that your subscription was purchased through Apple/iTunes. Since the subscription was made through Apple, we don’t have full access to manage it on our end.

To cancel the subscription, please get in touch with Apple Support directly.

 

Hope this information will help.

 

 

View solution in original post

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New Here ,
May 11, 2025 May 11, 2025

Hola, mi pareja me suscribió a vuestra aplicación y luego no me la canceló y no me mandaron recordatorio de suscripción para haberla cancelado 

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Adobe Employee ,
May 15, 2025 May 15, 2025
LATEST

Hi there,

I hope you're doing well and I'm sorry to hear about the trouble.

I checked your Adobe account using the email linked to this community and saw that your subscription was purchased through Apple/iTunes. Since the subscription was made through Apple, we don’t have full access to manage it on our end.

To cancel the subscription, please get in touch with Apple Support directly.

 

Hope this information will help.

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines