REEMBOLSO

[José Ricardo38970111gn10]

Olá, havia assinado para usar teste de 7 dias do adobe reader, havia cancelado ja dentro do prazo, antes que o período de teste terminasse justamente para que não houvesse débito algum e mesmo assim debitaram em meu cartão uma assinatura anual. Quero o reembolso do valor o quanto antes, tendo em vista que no momento não estou em condições para pagar tal quantia, necessito o reembolso antes que minha fatura feche por favor.

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Hello, I had signed up to use a 7-day trial of the Adobe Reader, I had canceled within the deadline, before the trial period ended precisely so that there would be no debt and even so they charged my card for an annual subscription. I want the amount refunded as soon as possible, considering that at the moment I am not in a position to pay such an amount, I need the refund before my invoice closes, please.

[Amal.]

Hi @José Ricardo38970111gn10 

I hope you're having a fantastic day!

Great news—we’ve processed your request with the billing team, and I’m happy to inform you that the cancellation of your Acrobat Premium subscription has been completed. Additionally, a refund has been issued.

If there's anything else you need, feel free to reach out!

~Amal

[José Ricardo38970111gn10]

Thank you very much for your assistance, problem solved!