Refund adobe acrobat yearly

[yonathan_8914]

i want to refund this item, backstory i just try the 7 days trials and its auto subs in my google play, i want to refund it but google not accept how should i do?

[Amal.]

Hi there

I hope you're doing well, and thank you for reaching out to us.

I've reviewed the Adobe account linked to the Adobe ID you used to contact us, but I couldn't find any active paid subscriptions associated with it. It’s possible that you might have used a different Adobe ID (email address) for your subscription.

If yes, please provide the other email addresses or additional details regarding your subscription, we’ll gladly investigate further to help resolve the issue.

Thank you for your cooperation, and I look forward to your response.

~Amal

[jane-e]

@yonathan_8914 

You purchased through Google Play, so please contact them.

Go to: https://www.adobe.com/devnet-docs/acrobat/android/en/mv-managesubscriptions.html

and scroll to "Cancel a subscription".

Jane