Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Refund

New Here ,
May 20, 2021 May 20, 2021

Hello, i need to request a refund for the subscription that i was charged one day ago. 

TOPICS
Install update and subscribe
451
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 20, 2021 May 20, 2021

I need to do the same thing. How do I request the refund? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 21, 2021 May 21, 2021
I don’t have no subscription who you saying took your money?

Sent from Mail for Windows 10
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
May 21, 2021 May 21, 2021

Hi 

 

Hope you are doing well and sorry for the trouble. As described you want to cancel the premium subscription with a refund as it was a mistake.

 

FOr Android devices, Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.
For step-by-step instructions, see Cancel, pause, or change a subscription on Google Play.
For billing issues or a refund within 48 hours of purchase, see Get a refund on Google Play.
After 48 hours
, contact assisted support

 

For more information please check the help page - https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Regards

Ria

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 21, 2021 May 21, 2021
LATEST

Please confirm what you are subscribing to. Adobe acrobat reader is free.

Jane

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines