Request for Refund - Accidental Subscription to Adobe Express Premium

[syarif_2501]

Guys, how do I cancel an automatic subscription? I was automatically subscribed without my consent, and it's using my PayLater funds. I have cancelled it via the Play Store but my PayLater bill is still there, and I am still a premium user. 

[Amal. · Accepted solution]

Hi there 

Hope you are doing well and sorry for the trouble. 

To submit your cancellation request and to know more about how it manage your subscription please check out the help article (https://adobe.ly/44UOLAF) 

Thanks

Amal

[syarif_2501]

Hey how do I see the response? I've entered my email in Microsoft but it doesn't work.

[Amal.]

Hi there, we have received your cancellation request, once the billing team will process it you will get a confirmation email. Thanks! ^AD

[syarif_2501]

Will you be notified by email?