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Service doesnt work

New Here ,
Aug 05, 2022 Aug 05, 2022

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Pdf reader doesn't work

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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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Hello Jenny,

 

I hope you are doing well. 

 

Are you not able to open the application or use the premium features?

 

If you are not able to launch the application, please share the below information:

1. The Android version you are using;

2. The application version you are using;

3. A screen recording of what happens when you try to open the application.

 

If you are unable to use the premium features, 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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LATEST

Hello Jenny,

 

I hope you are doing well. 

 

Are you not able to open the application or use the premium features?

 

If you are not able to launch the application, please share the below information:

1. The Android version you are using;

2. The application version you are using;

3. A screen recording of what happens when you try to open the application.

 

If you are unable to use the premium features, 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.

Votes

Translate

Translate

Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines