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Solicitava o reembolso pelo cancelamento da assinatura

New Here ,
Apr 29, 2024 Apr 29, 2024

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Bom dia

Já cancelei a minha assinatura à muito tempo e estão constantemente a debitar na minha conta valores do serviço. Solicitava o reembolso com urgência 

Obrigado

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Cancel subscription

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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LATEST

Hi @Paulo36224233kgc1,

 

Hope you are doing well. Sorry for your experience with Billing.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/3WjQdZB)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3WjQdZB)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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