Subscription access

[Scott27390863udfb]

I've paid for 1 year access and cannot access all features. When I click to renew again it prompts me I have already completed the subscription.

Frustrated!!

[S. S]

Hi @Scott27390863udfb,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind trying the below steps and check if it helps:

1. Open Acrobat Reader Mobile;

2. Click on the profile image-> preferences-> subscriptions;

3. Click on Restore Purchases.

You can take reference from the given link: Subscription Services — Acrobat for Android Help

Hope this helps.

-Souvik.