- Tap the profile icon.
- Tap Subscriptions or Manage subscriptions
- Tap Restore Purchases.
I have a subscription with my apple account but then when I combined with my google account I lost my access even though I paid for the yearly subscription. How do I fix this? When I login in with my apple email it says there's no account with that email.
Hi @Deleted User
As mentioned that you are not able to use the subscription. Make sure you are signing in with the correct email on which the subscription is active.
Try to sign out and sign in back to your account. Do the following to restore your subscription:
For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html