System Crash on file open

Report · Jun 04, 2023

Hello team, there is an unknown error showing every time I open any PDF on my phone.

Kindly help me to fix this.

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Report · Jun 06, 2023

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Do you see the error when trying to view PDF files? Or does the system crash in general?

Please share a screen recording of your workflow for better investigation.

Look forward to hearing from you.

-Souvik

Report · Jul 10, 2023

I had the same issue. I downloaded WPS office and Adobe Acrobat. It worked . I think the problem is that the file opening in internet explorer.

Photos