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Troubleshooting iPhone pdf files

New Here ,
Sep 27, 2022 Sep 27, 2022

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I have the adobe reader app in my iPhone, but it still will not locate a pdf file attached to an email and open it. What am I doing wrong?

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Adobe Employee ,
Sep 28, 2022 Sep 28, 2022

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Hello @Claude26313610t5zj 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

As per my understanding, you need help opening a pdf file through email.

Kindly refer to this help article for the same: https://www.adobe.com/devnet-docs/acrobat/ios/en/openfiles.html#open-pdfs-from-email.

 

If the issue persists, could you help us with a few details:

1. Application version.

2. iOS version.

3. A video of your workflow.

 

Hoping to hear from you soon.

 

Regards,

Krutikka

 

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