Unable to convert to pdf

[Shoaib353717917cga]

I am using this software for the last 2 months. I have paid subscription. It takes days to convert to pdf, I am trying for last hour but still not ready yet. Dont know what to do

[S. S]

Hi @Shoaib353717917cga,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Do you see this issue with every file you try to convert? Would you mind sharing a few pieces of information for a better understanding:

1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

2. The iOS version of your device;

3. A screen recording of the event for better understanding;

4. The location where the files are stored (internal storage, Acrobat cloud, OneDrive, Google Drive, Dropbox, etc).

Look forward to hearing from you.

-Souvik