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Unable to convert to pdf

New Here ,
Feb 10, 2024 Feb 10, 2024

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I am using this software for the last 2 months. I have paid subscription. It takes days to convert to pdf, I am trying for last hour but still not ready yet. Dont know what to do

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Adobe Employee ,
Feb 13, 2024 Feb 13, 2024

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Hi @Shoaib353717917cga,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Do you see this issue with every file you try to convert? Would you mind sharing a few pieces of information for a better understanding:

1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

2. The iOS version of your device;

3. A screen recording of the event for better understanding;

4. The location where the files are stored (internal storage, Acrobat cloud, OneDrive, Google Drive, Dropbox, etc).

 

Look forward to hearing from you.

 

-Souvik

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