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Unknown Error!!!

New Here ,
Aug 05, 2022 Aug 05, 2022

Paid full year subscription.  Cannot use any features.  Says "Subscribe now".  Then. Says "You're already subscribed".  Then says "Unkown Error". What the heck!

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iOS
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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 05, 2022 Aug 05, 2022
LATEST

Hello Sean,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

I checked your account with the registered email address in the community and saw a cancelled subscription for Acrobat Premium. 

 

Can you please share the details of your current subscription with me so that I can investigate further and assist you?

 

Thanks,

Souvik.

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022
LATEST

Hello Sean,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

I checked your account with the registered email address in the community and saw a cancelled subscription for Acrobat Premium. 

 

Can you please share the details of your current subscription with me so that I can investigate further and assist you?

 

Thanks,

Souvik.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines