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Vedr. Opsigelse

New Here ,
Jul 19, 2022 Jul 19, 2022

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Hej

Jeg har set i har trukket 559 dkr på min konto for en app jeg ikke bruger. Jeg har opsagt den dd og ønsker at få resterende beløb retur ud over den måned der er gået. Jeg mindes ikke at have aktiveret købet. Mvh Lone

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hello Leone,

 

I hope you are doing well. I am sorry for your experience with ADobe.

 

I checked with the Email Address registered in the community nad could not find any active subscription on the account IF you are charged, please share the receipts of the transaction against Adobe so that we can check on it further and assist you better.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hello Leone,

 

I hope you are doing well. I am sorry for your experience with ADobe.

 

I checked with the Email Address registered in the community nad could not find any active subscription on the account IF you are charged, please share the receipts of the transaction against Adobe so that we can check on it further and assist you better.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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New Here ,
Dec 08, 2023 Dec 08, 2023

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Jeg vil avslutte min Creativ Cloud og Photo shop men finner ikke hvor jeg skall gjøre det?

 

Mvh Jari

 

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Adobe Employee ,
Dec 10, 2023 Dec 10, 2023

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Hi @jari34137158cdmg,

 

Hope you are doing well. 

 

You can check the given help page to learn more: How to cancel Adobe trial or subscription

 

Hope this helps.

 

-Souvik

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