View denied for documents.

[Julius_Lugare9095]

I can't access my documents. Asking for password. Help.

[Meenakshi Negi]

Hi Julius_Lugare9095,

Thank you for reaching out.

Please let us know if the issue occurs with every PDF you try to open. Could you please share the screenshot of the window where it asks for the passwords?

Are you using a mobile or desktop application to open the PDFs? Please share the application and OS version on the device.

Thanks,

Meenakshi