Want to cancel subscription

[emanuil5CC7]

I want to cancel my subscription to adobe how i can do it 

[ls_rbls · Accepted solution]

Go to https://account.adobe.com/plans

Follow the steps indicated in this guide: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

[S S. · Accepted solution]

Hi @janisbel26837366btsl,

I hope you are doing well. I understand that you want to cancel your subscription.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

[default90i0crrlc3u2]

Please cancel subscription 

will Renew end of month 

thanks

[Ria Tagra]

Hi All,

Please try the below given steps and let us know if that helps.

For IOS   

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.   

 Cancel subscription: iOS 

For Android.   

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.   

Cancel Subscription: Android 

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel. 

Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to: 

Refunds on Google Play for Google Play Store. 

Galaxy Store Payments and Purchases for Samsung Galaxy Store. 

For IOS    

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.    

 Refund purchase  

For Android.    

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.    

Refund Purchase  

Regards

Ria

[sonia22817514u3ar]

Hi, payment continues after the cancelation of my trial plan, now to cancel the plane I have to pay the cancelation fee, during this time I have never used the adobe PDF app or system, I feel  this is a deliberate attempt, please help 

[shilpa1549]

Same here 😢--
Sent from Gmail Mobile

[defaulth2v5rob2ndbl]

I want to cancel the free trial, it keeps sending to Samsung. I did Not do the free trial through Samsung they have nothing to do with it. Adobe Please cancel my free trial. Stop with the wild goose chase to cancel this. 

[Tondeleyo21981307au2n]

I want to cancel my trial and there is no option to do so

[ls_rbls]

Were you able to contact Adobe Customer Support?

[KatDahlstrom]

when I go to the account plans I'm told I don't have an active plan, but each month 21.2 is taken out of my checking account to pay for a plan I don't have, is there any real person I can talk to and not some automated chat that can not help resolve this issue, and here I am on a community chat to still not get answers to my qyuestions on why this is happening if I don't have a plan? very frustrated with adobe 

[shilpa1549]

Well if you cancel it in your free trial then you won’t be charged but
after they charge you every month . That’s what happened to me also and I
lowered the plan. So now minimum amount goes.

[Stebrel]

I  accidentally subscribed to an Adobe Acrobat acount a few minutes ago and have been tying to cancel it ever since, but your site will not allow it.  I am hereby ordering that the subscription to Adobe I have just ordered this date (10/10/2022) be canceled forthwith.   Stephen Ellis (Stebrel@aol.com)

[ls_rbls]

To get familiarized with how to cancel a subscription, when to cancel, and get refund (if applicable) please see the link that was shared by Claudio Gonzalez in this older discussion:

• https://community.adobe.com/t5/adobe-acrobat-online-discussions/i-want-to-cancel-subscription/td-p/7...

[janisbel26837366btsl]

I want to canceled my subscription 

[S S. · Accepted solution]

Hi @janisbel26837366btsl,

I hope you are doing well. I understand that you want to cancel your subscription.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

[Dhruv3424011605cf]

I am unable to cancel 

[Robbie27516895vdf9]

Hello. I talked to someone before about canceling my Adobe Photoshop application. And I also explained that the reason why I'm canceling is because my laptop is not strong enough to carry the application it doesn't have enough room. So I never had the opportunity to use it.

[bobs64833590]

I have been trying to cancel my account for months now.  I dont seem able to find the route but I do see that if I dont pay you will cancel the account.  So cancel it and then you dont have to keep sending me these notices.  I dont use the features of the software anymore and it is much too expensive so please cancel it now.  Thank you

[Kenneth2782415587ih]

I wish to cancel my subscription. Thank you.

[Kenneth2782415587ih]

Dear sirs: Please cancel my subscription. Thank you.

[S S.]

Hi @Kenneth2782415587ih,

Would you mind looking at the featured post: Want to cancel your subscription? Check

Please let us know if this helps.

-Souvik.

[Manjunath278883796ga9]

I want to cancel my Adobe subscription 

[ls_rbls]

@Manjunath278883796ga9 

The question about how to cancel or request to cancel an Adobe Acrobat subscription has been answered multiple times in this thread since 2020; over 11 times to be precise.

You may use any of the links shared here or contact Adobe directly to cancel your subscription.

[bobs64833590]

My subscription ended in October and since then you have been sending me messages to pay or the account will be deleted. I have tried umpteen times to delete the account to no avail. Frankly I cannot afford to continue the subscription and I have rarely used the software so all I need is the acrobat reader and I will be quite happy. Please cancel the account.
Thank you

R.J.(Bob) Smith
6048072321
bobsmith.performmci@shaw.ca
29-14655 32nd Avenue
Surrey, BC, V4P 3R6

[ls_rbls]

As mentioned, over 11 times in this thread, to cancel your subscription you must contact Adobe support directly, or simply follow the instructions provided in the links.

This is an Adobe community user-to-user support forum, not an Adobe Customer support center, or billing department.

You are posting a request to cancel your subscription in a public Internet forum.

[Sonja283460044s71]

I need to cancel my direct debit subscription asap and do it easily becuase it sure is hard here you really dont make it easy! please help . 

[ls_rbls]

As mentioned, over 11 times in this thread, to cancel your subscription you must contact Adobe support directly, or simply follow the instructions provided in the links.

This is an Adobe community user-to-user support forum, not an Adobe Customer support center, or billing department.

You are posting a request to cancel your subscription in a public Internet forum.