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Why above started to share a link instead of document itself

New Here ,
Aug 18, 2023 Aug 18, 2023

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Why Adobe started to share a link instead of document itself? I am the premium user for adobe reader and scan mobile, however I can not send the document through email or using another tool, what I sent is just a link of adobe webpage. This problem started recently. 

 

if they don't fix it, I am going to quit using adobe scan and reader mobile forever.

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iOS , View or share PDFs

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1 ACCEPTED SOLUTION
Adobe Employee ,
Sep 01, 2023 Sep 01, 2023

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Hi @Engin31749588nw82,

 

Hope you are doing well. Sorry for the trouble.

 

Please update the application to the latest version (23.08.00) and let us know if you can share the files.

 

Thanks,

Souvik

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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hi Engin31749588nw82,

Thank you for contacting us. Would you mind to update the latest Acrobat Reader 23.08.00 which is available now in App Store and see if the issue is still happening?

Regards

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Adobe Employee ,
Sep 01, 2023 Sep 01, 2023

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Hi @Engin31749588nw82,

 

Hope you are doing well. Sorry for the trouble.

 

Please update the application to the latest version (23.08.00) and let us know if you can share the files.

 

Thanks,

Souvik

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New Here ,
Sep 01, 2023 Sep 01, 2023

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It’s solved thank you
That was so annoying.

Thanks,
Engin

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Adobe Employee ,
Sep 01, 2023 Sep 01, 2023

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@Engin31749588nw82 Thank you for letting us know that it works for you.

 

-Souvik

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