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Why is my Ipad Adobe Reader kept saying that my doc is read only version

New Here ,
Jan 16, 2018 Jan 16, 2018

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hello everyone,

I use my Ipad to read and edit documents. Recently, I updated the software to the latest version IOS version.

The problem is that ever time I use the reader, the app will prompt me by saying that the document was a “read only“ version and requires me to create a local copy. What’s worse is that after creating a local copy, the same problem arises after awhile

All these problems doesn’t exist before the update and I am Sure that the documents are not “read only version”. Appreciate any help here!

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 23, 2018 Jan 23, 2018

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Hi jasondash​, domenb73821963​, trieste2​, cayleyc66155824​, bronsonc49638062​,

We just released Acrobat Reader 18.01.22 to the App Store.

This is the latest official release as of January 23.  Some of you have already installed the pre-release version that is identical to the one in the App Store.

Please give it a try and let us know if it works for you.

Thank you!

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Adobe Employee ,
Jun 08, 2023 Jun 08, 2023

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Hi @Jon30369643ua2j,

 

Hope you are doing well. 

 

Have you tried using the Acrobat Sign app for iOS?

 

It allows you to fill and sign forms along with digital certificates.

 

-Souvik

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New Here ,
Jul 31, 2023 Jul 31, 2023

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Hello, My wife  (a paralegal) was having the same problem with court forms. text fields and check boxes work on computer but do not work on iOS.
FIX: take the original pdf, open in Mac Preview, Export as pdf with default settings. the new file retains its "form" qualities, and is editable. the Bonus is it also strips away all the security settings. Enjoy.

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New Here ,
Feb 16, 2024 Feb 16, 2024

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They seem to have gotten rid of EXPORT to PDF ... obviously quick to block us from stripping out bogus security but not so quick to provide a solution to the BUGS.  So frustrating, hours wasted just trying to edit a file on my iPad that's editable on the MAC (but traveling and don't have that with me).

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Adobe Employee ,
Feb 19, 2024 Feb 19, 2024

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Hi @Sherry35509060nukr,

 

From the looks of it, it seems you are trying to use a Governent form or an XFA-architecture dynamic form. 

 

Would you mind sharing a sample file with us to test in house and get to a faster fix? 

 

Look forward to hearing from you.

 

-Souvik

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New Here ,
Feb 19, 2024 Feb 19, 2024

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Adobe Employee ,
Feb 19, 2024 Feb 19, 2024

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Thanks @Sherry35561520g1a1 for sharing the file.  

 

I have forwarded this to the dev team for further investigation.

 

-Souvik

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New Here ,
May 20, 2024 May 20, 2024

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6 years later, I am experiencing the same problem in May 2024... I cannot share the PDF for you to unlock because it contains sensitive information. When will Adobe fix this?

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Adobe Employee ,
May 29, 2024 May 29, 2024

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Hi @jenniferjuang,

 

As mentioned earlier, XFA forms are not supported with Reader Mobile. Such files have a considerable metadata which cannot be processed with the mobile version of Acrobat.

 

For such files, the desktop version is preferred for a better viewing experience.


-Souvik

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