• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
6

Writing the text

New Here ,
Dec 22, 2023 Dec 22, 2023

Copy link to clipboard

Copied

Hi! I bought a premium subscription today. When editing a document, the program automatically closes and I can't edit anything. Please fix the error. Thank you

TOPICS
Edit and export

Views

127

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Dec 27, 2023 Dec 27, 2023

Copy link to clipboard

Copied

LATEST

Hi @Maria34417038ndf7,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I want to learn more about the issue before commenting further. Would you mind helping me with a few more details:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version of your phone;

3. A screen recording of the issue you experience.

 

Look forward to hearing from you.

 

-Souvik

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 27, 2023 Dec 27, 2023

Copy link to clipboard

Copied

LATEST

Hi @Maria34417038ndf7,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I want to learn more about the issue before commenting further. Would you mind helping me with a few more details:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version of your phone;

3. A screen recording of the issue you experience.

 

Look forward to hearing from you.

 

-Souvik

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines