Adobe acrobat app not opening on iphone

[ciarah86170054]

I have downloaded the adobe acrobat app for my iphone 7. Previously I was able to download pdf documents and open them from the app. However, now when I select the adobe acrobat app, the home screen freezes, on the symbol with Adobe Acrobat Reader and nothing happens, even if I leave it open for 5 minutes.

I've tried deleting the app and downloading a new version about 5 times. Each time I close the app fully, but the same issue recurs whenever I try to use the app.

Is there a way around this?

Thanks.

[MobileDeveloperCK · Accepted solution]

Hi ciarah86170054,

We just released Acrobat Reader 18.10.02 to the App Store.

We believe that the problem that you've experienced has been addressed in Acrobat Reader 18.10.02.

Please update to 18.10.02 and let us know if it works for you.

Sorry for the inconvenience caused.

[ciarah86170054]

Thank you, I'll download the new version.