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Adobe Acrobat doesn't open files on my android phone

New Here ,
Nov 08, 2016

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Hello,

I have a Samsung Galaxy A5 2016 and I have Adobe Acrobat app installed. When I open an e-mail with PDF, Exel, or Word attachment on it doesn't open directly. I have to open Adobe Acrobat app to search for the file there and to open it. I want the file to be open when it's downloaded. Haw can I do that?

Hi Gloriap3138619,

You can try the following steps to open pdf attachments directly in Adobe Acrobat-

Email

  1. Open the email with the PDF attachment.
  2. Tap Preview.
  3. When asked how to complete the action, choose Adobe Acrobat.
  4. Tap Always or Just Once.

Choose action using dialog

For more information you can also refer to the help document Acrobat Reader Help for Android: Opening PDFs

Let us know if that helps.

Regards,

Akanchha

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Android

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Adobe Acrobat doesn't open files on my android phone

New Here ,
Nov 08, 2016

Copy link to clipboard

Copied

Hello,

I have a Samsung Galaxy A5 2016 and I have Adobe Acrobat app installed. When I open an e-mail with PDF, Exel, or Word attachment on it doesn't open directly. I have to open Adobe Acrobat app to search for the file there and to open it. I want the file to be open when it's downloaded. Haw can I do that?

Hi Gloriap3138619,

You can try the following steps to open pdf attachments directly in Adobe Acrobat-

Email

  1. Open the email with the PDF attachment.
  2. Tap Preview.
  3. When asked how to complete the action, choose Adobe Acrobat.
  4. Tap Always or Just Once.

Choose action using dialog

For more information you can also refer to the help document Acrobat Reader Help for Android: Opening PDFs

Let us know if that helps.

Regards,

Akanchha

TOPICS
Android

Views

2.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 08, 2016 0
Adobe Employee ,
Nov 08, 2016

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Hi Gloriap3138619,

You can try the following steps to open pdf attachments directly in Adobe Acrobat-

Email

  1. Open the email with the PDF attachment.
  2. Tap Preview.
  3. When asked how to complete the action, choose Adobe Acrobat.
  4. Tap Always or Just Once.

Choose action using dialog

For more information you can also refer to the help document Acrobat Reader Help for Android: Opening PDFs

Let us know if that helps.

Regards,

Akanchha

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Nov 08, 2016 0
New Here ,
Jun 22, 2020

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Hello,

 

I can't open my pdf files on my viber app. It says "The file appears unsupported or corrupted..." Do I need to get an app to support the adobe acrobat?

 

I used to easily open it. What's missing?

 

Thank you.

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Jun 22, 2020 0