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Adobe Reader InTune MAM Problems ?

Community Beginner ,
Mar 04, 2020

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Hello all, 

 

I've come here seeking assistant as I can no longer figure this out myself. I'm an o365 global admin, i managed our inTune environment. It seems that as of 2 weeks ago our Adobe App no longer allows managed applications to open in Adobe anymore using the "Import to Adobe" shortcut, or the Open in the feature. It will open the document if we select "Copy to Acrobat", the problem we then witness is the option to share via email have then also disappeared. 

 

Our MAM policies only allow transferring to managed apps, which has been this way for a long time and Adobe Reader is in the policy applied to the phone, I've also tried excluding myself from the Adobe config policies but the config policies don't seem to be doing anything with or without exception?

 

Anyone else noticing this behavior... im using Version 20.02.01 

 

thanks 

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Enterprise mobility management and SDK, General troubleshooting, iOS

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Adobe Reader InTune MAM Problems ?

Community Beginner ,
Mar 04, 2020

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Hello all, 

 

I've come here seeking assistant as I can no longer figure this out myself. I'm an o365 global admin, i managed our inTune environment. It seems that as of 2 weeks ago our Adobe App no longer allows managed applications to open in Adobe anymore using the "Import to Adobe" shortcut, or the Open in the feature. It will open the document if we select "Copy to Acrobat", the problem we then witness is the option to share via email have then also disappeared. 

 

Our MAM policies only allow transferring to managed apps, which has been this way for a long time and Adobe Reader is in the policy applied to the phone, I've also tried excluding myself from the Adobe config policies but the config policies don't seem to be doing anything with or without exception?

 

Anyone else noticing this behavior... im using Version 20.02.01 

 

thanks 

TOPICS
Enterprise mobility management and SDK, General troubleshooting, iOS

Views

150

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Mar 04, 2020 0
Adobe Community Professional ,
Mar 08, 2020

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Mar 08, 2020 0
New Here ,
Mar 19, 2020

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Hello,

 

We are also seeing this problem as of a couple of weeks ago. It sounds like our Intune and MAM policies mirror yours. I've been trying all week to resolve but nothing is working.

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Mar 19, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Mar 19, 2020

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Can you provide an example template of the XML file for the configuration policy?

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Mar 19, 2020 0