App keeps crashing

New Here ,
Aug 14, 2020

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When I open Acrobat for samsung app it keeps crashing and wont open. It is doing this when I go to open any and all PDF. I'm using a samsung Galaxy S8 active model SM-G892A, android version 9.build number PPR1.180610.011.G892AUCU5CTF4. Adobe acrobat reader version 20.6.2.14256.Screenshot_20200812-033705_Acrobat for Samsung.jpg

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Android, Crash or freeze, PDF forms

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1 Correct Answer

New Here , Aug 22, 2020
FFDave New Here , Aug 22, 2020
I found a solution, you have to delete the app and reinstall it. For some reason when it changed its name to adobe for Samsung it stopped working. 

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New Here ,
Aug 16, 2020

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Mine is Samsung Note 9, same the app keeps stopping. 

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New Here ,
Aug 22, 2020

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I found a solution, you have to delete the app and reinstall it. For some reason when it changed its name to adobe for Samsung it stopped working. 

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Adobe Employee ,
Sep 07, 2020

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Hi Dave,

 

Sorry, that we couldn't assist you on time. We appreciate that you took out time to update the discussion and shared your findings. This would definitely be helpful for others.

 

Thanks,

Akanchha

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