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Timelessgrace
Participant
November 22, 2019
Question

Can’t access OneDrive after Nov. 1, 2019

  • November 22, 2019
  • 2 replies
  • 491 views

Hi there.  I know that there has been a change accessing OneDrive files following 11/1/19.  I have updated my app and tried to add my OneDrive files to Reader on my iPad using the instructions on the Adobe site which says to go to Home>Add Account and then add OneDrive.  On the Reader App, there is no add account option on the Home page.  Has anyone else been able to figure out how to access their OneDrive account from the Reader App for iPad?

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2 replies

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
March 8, 2020

Hi,

 

Just wondering if you were able to get support for this particular issue.

 

As I am currently helping another user with a similar problem in iPad, I just noticed that I posted the wrong link for you in this thread. Please see if this one helps: https://community.adobe.com/t5/acrobat-reader-mobile/can-t-access-onedrive/td-p/10238818?page=1  

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    November 23, 2019

    Hi,

     

    Please refer to this link: https://community.adobe.com/t5/acrobat-reader-mobile/can-t-access-onedrive-after-nov-1-2019/td-p/10756272

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