Cancel subscription

New Here ,
Dec 14, 2020

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How do I cancel my subscription? 

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Adobe Community Professional , Dec 22, 2020
ls_rbls Adobe Community Professional , Dec 22, 2020
  You need to contact Adobe Customer Care directly: https://helpx.adobe.com/contact.html See additional reading here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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Adobe Community Professional ,
Dec 22, 2020

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You need to contact Adobe Customer Care directly: https://helpx.adobe.com/contact.html


See additional reading here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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New Here ,
Jan 15, 2021

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Hello,

I would also like to cancel my subscription. I follow the steps indicated here https://helpx.adobe.com/manage-account/using/cancel-subscription.html but I don't see the option of cancelling.

 

Could you please assist?

 

Thank you

 

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ls_rbls LATEST
Adobe Community Professional ,
Jan 15, 2021

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In the link that you're referring to, see this part:

 

  • Don't see Cancel plan? The option isn't available if we're processing your payment or had a problem with it. Try again in 24 hours.

 

Re-verify if this is why you can't see the cancel option.

 

If this is not the case you may need to call customer support.

 

 

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