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Re: I can't open IMM 5709.PDF From cic.gc.ca

New Here ,
Sep 14, 2018

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can somebody help me?

Hi Deepshikhaj,

The PDF form that you are trying to open in Adobe Acrobat Reader mobile application is an XFA form.

You will not be able to open it on the mobile device as it is not supported.

You will need to open this form on a desktop application.

Please use Adobe Acrobat Reader DC to open this form on Windows or Mac.

Make sure that you first download the document from the browser on your machine.

Then go to the location where you have saved the downloaded file and try to open it in Adobe Acrobat Reader DC.

Let us know how it goes.

If you experience any issue, feel free to update this thread.

Regards,

Meenakshi

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Re: I can't open IMM 5709.PDF From cic.gc.ca

New Here ,
Sep 14, 2018

Copy link to clipboard

Copied

can somebody help me?

Hi Deepshikhaj,

The PDF form that you are trying to open in Adobe Acrobat Reader mobile application is an XFA form.

You will not be able to open it on the mobile device as it is not supported.

You will need to open this form on a desktop application.

Please use Adobe Acrobat Reader DC to open this form on Windows or Mac.

Make sure that you first download the document from the browser on your machine.

Then go to the location where you have saved the downloaded file and try to open it in Adobe Acrobat Reader DC.

Let us know how it goes.

If you experience any issue, feel free to update this thread.

Regards,

Meenakshi

TOPICS
Android, General troubleshooting, PDF forms

Views

3.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 14, 2018 0
Adobe Employee ,
Sep 16, 2018

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Hi Deepshikhaj,

The PDF form that you are trying to open in Adobe Acrobat Reader mobile application is an XFA form.

You will not be able to open it on the mobile device as it is not supported.

You will need to open this form on a desktop application.

Please use Adobe Acrobat Reader DC to open this form on Windows or Mac.

Make sure that you first download the document from the browser on your machine.

Then go to the location where you have saved the downloaded file and try to open it in Adobe Acrobat Reader DC.

Let us know how it goes.

If you experience any issue, feel free to update this thread.

Regards,

Meenakshi

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Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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