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Hey all,
First of all, thanks for fixing a few bugs with the latest update; first launch error and not remembering the recently viewed page.
However, with the new patch it seems like other bugs have occurred
Problem: Adobe Acrobat Reader crashes whenever I do 'anything else'. Meaning, if I turn off my iPad and turn it on, it's back to Reader but the screen is frozen, then crashes so I have to restart the program. Same thing happens when I swap the screen to something like web browser or music player and come back to Adobe Reader. The screen is frozen, then crashes a few seconds later, so I have to start the program again.
iOS version: 11.2.1
Adobe Reader version: 17.12.15
Thanks!
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Hi,
Thank you for reporting the problem.
Would you please reboot your iPad instead of restarting the app?
Restart your iPhone, iPad, or iPod touch
Please let us know if it works for you.
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Hi,
Thank you for reporting the problem.
Would you please reboot your iPad instead of restarting the app?
Restart your iPhone, iPad, or iPod touch
Please let us know if it works for you.
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That did the trick. Thanks! Haven't rebooted since I've updated Acrobat Reader and didn't expect it to be a problem.
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Hi again,
We do not usually ask the user to reboot an iPhone/iPad after an app update. However, this particular problem was an exception. 🙂
Glad to hear that your problem is fixed.
Thank you.