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Reader, not Document Cloud

New Here ,
Apr 10, 2019

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I tried to download the Adobe Reader app on my ipad, but it appears that I got Document Reader.  I know that something is wrong with Adobe Reader because I can't access the book that I downloaded.

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Reader, not Document Cloud

New Here ,
Apr 10, 2019

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I tried to download the Adobe Reader app on my ipad, but it appears that I got Document Reader.  I know that something is wrong with Adobe Reader because I can't access the book that I downloaded.

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iOS

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323

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Apr 10, 2019 0
New Here ,
Apr 10, 2019

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I meant that I got Document Cloud instead

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Apr 10, 2019 0
Most Valuable Participant ,
Apr 10, 2019

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Document Cloud is a feature of Acrobat Reader. What does the app say under it on the iPad screen?

Does your book say it will work with Acrobat Reader on iPad? If in doubt, please let us know the seller.

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Apr 10, 2019 0
jane-e LATEST
Adobe Community Professional ,
Apr 10, 2019

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cynthiak1314212  wrote

I tried to download the Adobe Reader app on my iPad

Hi Cynthia,

I moved this from Acrobat Reader to Acrobat Reader for iPhone and iPad.

When you have no applications open and swipe down, start typing Acrobat on your iPad. Does the Acrobat app show up as it does below? If so, it is installed.

If not, go back to App Store and search for Adobe Acrobat Reader.

Jane

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Apr 10, 2019 0