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Signature Field Not showing on Acrobat Reader for mobile

New Here ,
Oct 10, 2018

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So I made a digital PDF Form on Adobe Acrobat Pro for Mac and added a signature fields in first steps of my testing. The Signature field showed perfectly on the Mobile app and opened a Pop up to allow the signature to be made with a finger on the screen. So I finished the form added all the field I needed but now the Signature field does not show up on mobile. If i open it on Adobe Acrobat Pro it does appear. Even on Other apps like PDF Expert the field shows and allows for a signature but not on Adobe Acrobat mobile. I need it to work on Adobe Acrobat Mobile since its the only app available across multiple platforms. Hope you can all help me.

Hi Hirammkt,

Sorry for the delay in response.

The digital signature feature was never available in the Adobe Acrobat Reader mobile application.

Could you please confirm the Adobe Application on which you have tested the option?

Regards,

Meenakshi

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Signature Field Not showing on Acrobat Reader for mobile

New Here ,
Oct 10, 2018

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So I made a digital PDF Form on Adobe Acrobat Pro for Mac and added a signature fields in first steps of my testing. The Signature field showed perfectly on the Mobile app and opened a Pop up to allow the signature to be made with a finger on the screen. So I finished the form added all the field I needed but now the Signature field does not show up on mobile. If i open it on Adobe Acrobat Pro it does appear. Even on Other apps like PDF Expert the field shows and allows for a signature but not on Adobe Acrobat mobile. I need it to work on Adobe Acrobat Mobile since its the only app available across multiple platforms. Hope you can all help me.

Hi Hirammkt,

Sorry for the delay in response.

The digital signature feature was never available in the Adobe Acrobat Reader mobile application.

Could you please confirm the Adobe Application on which you have tested the option?

Regards,

Meenakshi

TOPICS
iOS

Views

1.1K

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Oct 10, 2018 0
Adobe Employee ,
Oct 11, 2018

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Hi Hirammkt,

It seems that you are adding the Digital Signature filed to the PDF form.

The Adobe Acrobat Reader for the mobile device does not support the digital Signature feature, that is the reason you are not able to view the signature field.

However, you can view the added digital signature on the PDF form on the mobile application.

Hope that answers your query.

Let us know if you have any questions.

Regards,

Meenakshi

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Oct 11, 2018 1
New Here ,
Oct 15, 2018

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Hey Like i said in my Question when I started testing this option of a PDF form the option of the digital signature was available and working 100% on the Mobile app. So it makes no sense that now it does not work Unless Adobe wants to make their app worse.

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Oct 15, 2018 2
Adobe Employee ,
Oct 31, 2018

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Hi Hirammkt,

Sorry for the delay in response.

The digital signature feature was never available in the Adobe Acrobat Reader mobile application.

Could you please confirm the Adobe Application on which you have tested the option?

Regards,

Meenakshi

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Oct 31, 2018 1
New Here ,
Oct 16, 2018

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I have the same issue, question is why is this NOT AVAILABLE on the mobile app?? Is it going to be soon or is the issue not going to be fixed?

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Oct 16, 2018 1
New Here ,
Oct 17, 2018

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Thanks

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Oct 17, 2018 0