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abnerw52698110
abnerw52698110
New Participant
October 31, 2015
Answered

How to Stop Reader DC from Opening in Maximized View Every Time, for Every PDF File?

  • October 31, 2015
  • 13 replies
  • 36196 views

I just upgraded to Acrobat Reader DC the other day. Now, every PDF file I open, from any source, in any manner, opens with the reader in "maximized" view. This is just about the most irritating thing I have ever encountered, as Adobe provides no obvious way for this to be turned off. The older reader did NOT do this.

Is Adobe being a "bully" with hogging my screen space? or is there a way to set this so the Reader opens in a "normal" view: not maximized and not minimized, every time?

I have tried all the obvious settings, such as: Open to "last saved" view" setting;  Every option under Preferences... Nothing seems to work!

Please help... this is driving me nuts. I have other windows I use.

Thank you.

    This topic has been closed for replies.
    Correct answer Anup_K

    Anup_K wrote:

    I think, we've identified the issue and are working on its resolution.

    In order to confirm the issue, can you share the following registry value?

    • key - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\Beta\WebResource
    • value name - irandom


    As a workaround, change the value of irandom to "0x00001000" in hex (4096 in decimal). You should be able to unmaximize and resize the window in subsequent Reader launches.

    - Anup

    Anup,

    Yes! Your suggestion above to change irandom to 4096 (decimal) worked to stop DC from always opening in a maximized window! Thank you!

    Carl


    Glad to hear that it worked for you. The registry key referred earlier was slightly wrong, so I'm re-posting the workaround for everyone's reference.

    If you're experiencing the problem related to window remaining in maximized state, here is the resolution -


    For key - "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\DC\WebResource" and value name - "irandom", modify the value to 0x00001000 in hex or 4096 in decimal. This workaround should work till we roll out a proper fix.

    - Anup

    13 replies

    ScottVanScott
    ScottVanScott
    New Participant
    February 2, 2021

    I am also having these issues, but when I click on a hyperlink embedded in an Excel document.  Everytime, Adobe opens the new document maximized (on my 48-inch wide screen).  It does not matter if the last document I opened is still open and sized into a window on my screen, the next document will open it maximized again.  Other hyperlinks, such as a file manager launch or photos, will not open maximized, just Adobe.   

    I am running Adobe Acrobat DC (20.013.20074) on a Windows 10 Pro (19041.746).  I have tried with no success some of the other the registry edits here (irandom), and those found in other strings for other variables, (such as ExitSection, bMaximizeNextDocument & bNullDocMaximized discussed at the following thread: https://community.adobe.com/t5/acrobat/adobe-acrobat-dc-always-opens-pdf-maximized-how-do-i-stop-this/td-p/7813048?page=1 )

    Any help and suggestions would be appreciated.  Thanks!

      J
      Johnnie322654745h21
      New Participant
      September 13, 2023

      I have the same problem, but happening with links from Word. Perhaps it's a Microsoft Office issue?

      R
      richb16924710
      New Participant
      November 6, 2015

      I was having the same issues. This is the information Adobe sent me directly.

       

      Solution 1: Go to the desktop and right click select Personalize

       

      Now click on Display on the left

       

      From the 3 options available select Smaller - 100%

       

      Click Apply and Logout & Log In again.

       

       

      Solution 2:

       

      Open Reader

       

      Go to Edit > Preferences

       

      From Touch Mode drop down

       

      Select Never

       

      Scale for screen resolution (restart required) select No Scaling

       

      Click Ok and reopen Reader

      It did not appear to work when I did it yesterday. But upon opening my first PDF this morning the window (and thus the printing issue) no longer appears maximized but in a standard sized window. Hope it works for everyone else.

       

      M
      Mike_H025
      New Participant
      November 5, 2015

      Greetings all,

      Have recently acquired a brand new PC with Windows 10, and am using Reader DC version 2015.009.20077

      Have checked for any update, it reckons this is the latest version.

      As per topic title, Reader starts in a maximized window every time. None of the above suggestions work to stop it.

      Registry keys submitted as requested.

      If not intentional (as has been suggested!) this looks to me like a programming error, where start-up window mode is maximized instead of 'normal'. (?)

      My current strategy is keep the Reader app loaded if I'm wanting to double-click and view PDF files.....

      However I found out how to stop the tool pane sidebar showing on every document load. It's under Edit > Preferences > Documents.

      . . . . . . .

      On an entirely unrelated subject, every time I open a web page on this site I get this ~ am using Latest Firefox browser...

      A
      Adobe Employee
      Anup_K
      Adobe Employee
      November 6, 2015

      I think, we've identified the issue and are working on its resolution.

      In order to confirm the issue, can you share the following registry value?

      • key - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\Beta\WebResource
      • value name - irandom


      As a workaround, change the value of irandom to "0x00001000" in hex (4096 in decimal). You should be able to unmaximize and resize the window in subsequent Reader launches.

      - Anup

        A
        Anonymous
        November 6, 2015

        Anup_K wrote:

        I think, we've identified the issue and are working on its resolution.

        In order to confirm the issue, can you share the following registry value?

        • key - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\Beta\WebResource
        • value name - irandom


        As a workaround, change the value of irandom to "0x00001000" in hex (4096 in decimal). You should be able to unmaximize and resize the window in subsequent Reader launches.

        - Anup

        Anup,

        Yes! Your suggestion above to change irandom to 4096 (decimal) worked to stop DC from always opening in a maximized window! Thank you!

        Carl

        Ayush__Jain
        Adobe Employee
        Ayush__Jain
        Adobe Employee
        November 5, 2015

        Hi All,

        We would like to investigate the issue that you are facing with Acrobat/Reader being Launched as maximized.

        For users who are facing this issue, Can you please share with us, the Registry hive for Adobe Acrobat/Reader in the state you are getting this issue. For this:

        When you observe this issue,:

        1) Open "Run" menu from window options (Press WindowKey+R )

        2) Open Window Registries by Searching "regedit" and press enter key

        3) Registry Editor will Launch.

        4) Navigate to the below path :

             (For Reader)

             HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader

             (For Acrobat)

             HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat

        5) Right Click the specified location ("Acrobat Reader or Adobe Acrobat") and click on Export .

        6) Save this file on you local machine

        7) Please share this file via email on ajain@adobe.com or upload it on a cloud location and share the link with us.


        We will investigate this on priority.


        Thanks for your assistance

        Ayush

        C
        chrisl12345
        New Participant
        November 4, 2015

        I noticed I had the same issue where everything opened maximized.

        I was using Reader version 2015.006.30094.

        I just updated to 2015.009.20069 and the issue went away.


        C
        carlfurr
        Participating Frequently
        November 5, 2015

        I'm hopeful this comment will go through-it wouldn't this morning. Although my updated version was completed several days ago, it's the latest version but I was continually running into the issue/problem many have encountered....maximized screen when loading or saving a new pdf file.

        Tried this morning, and lo and behold, NO MAXIMIZATION. And, as I previously stated, I found the link preventing the Tools Pane from launching every time I launched any pdf file. Sorry I didn't reveal the solution-somewhat embarrassed-solution was there all the time.

        NOW, however, when I load a new pdf file and want to save it-software craps out. Unable to save as a download. I have to download as a zip file, copy to chosen sub-directory, then rename as appropriate. I beginning to think the software engineers have launched said update without vetting the product. Ya know, like Microsoft does.....

        I'm not looking for remedy-just waiting for Adobe to fix it.

        AmbooS
        Adobe Employee
        AmbooS
        Adobe Employee
        November 19, 2015

        I mean "plain" not plane.


        Thanks carlfurr for the prompt response.

        Does that mean that when you turn ON the option again (Edit->Preferences->General->Show online storage while saving files) and save any PDF file, then the Save dialog comes up correctly for you? Are you able to switch to all tabs in left hand side rail, example, Document Cloud?

        Thanks,

        -Amboo

        billf98378866
        billf98378866
        New Participant
        November 4, 2015

        It also happens when you open reader with no PDF document selected in advance

        But this does work, thanks:

        You can still hide the tools pane on the right. Uncheck 'Edit -> Preferences -> Documents -> Open tools pane for each document'. Now open a document and collapse the right hand panel, using arrow icon in the separator. Reader will remember your preference for subsequent documents.

        Ayush__Jain
        Adobe Employee
        Ayush__Jain
        Adobe Employee
        November 4, 2015

        Hi,

        Thanks for responding about the version. Can you please check if the issue is specific to some PDF's or is it a generic one.? Can you please try launching different types of pdf's and let us know the observation. ?

        Thanks

        Ayush

        M
        murray_bloom
        New Participant
        November 4, 2015

        It appears to happen with PDFs from the Internet as well as those I've created on my own computer.  Also, if a PDF has been previously opened and resized in this new version (DC), it returns to the previous (resized) size.

        Ayush__Jain
        Adobe Employee
        Ayush__Jain
        Adobe Employee
        November 3, 2015

        Hi,

        For users who are Facing this issue, Can you please let me know the Platform you are Working On. ? Win or Mac ? If you could please share the current version of Acrobat Reader with us would be a great help to investigate this further.

        Thanks

        Ayush

        M
        murray_bloom
        New Participant
        November 3, 2015

        Windows 8.1, Acrobat Reader DC v2015.009.20069

        billf98378866
        billf98378866
        New Participant
        November 3, 2015

        I have same issue. And while fixing it, make so the Tool Pane stays hidden each time!

        This is NOT full screen mode, it maximizes the screen (which looks real stupid on my 34" monitor). When window is "restored", it returns to the last position and size.

        Windows 8.1

        Adobe Reader DC (version 2015.009.20077)

        A
        Adobe Employee
        Anup_K
        Adobe Employee
        November 3, 2015

        You can still hide the tools pane on the right. Uncheck 'Edit -> Preferences -> Documents -> Open tools pane for each document'. Now open a document and collapse the right hand panel, using arrow icon in the separator. Reader will remember your preference for subsequent documents.

        - Anup

        M
        murray_bloom
        New Participant
        November 3, 2015

        This issue is really irritating.  I hope that a fix is released soon.  Every other program on my computer remembers its previous size.  Reader XI used to do it, why not DC???

        Murray

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