Not able to save the original filled form without disable enhanced security in Adobe Reader

below are the answers

* how EXACTLY do the users open these forms? For example, one way would be for them to get the file in email, save it to their desktop, start Reader and use File > Open. You say "work on these survey forms" but that doesn't tell us EXACTLY how the users open the forms. What you describe might be a fault or it might be normal, depending on your answer.

Downloaded forms(They download from website and extract to their local folder) users open from windows explorer by double click on the file name

* are your forms working any differently from any other forms at all? Please test with a random third party form and see if the problem is the same.

Haven't try any third party forms and want to check the feasibility to check forms can be saved directly to their original form without disabling protection mode.

Really appreciate your quick response to my query

To make it clear

Case Study: We are using Pdf as part of our feedback system. Leads download the survey forms(compressed folder with multiple pdfs) from the website and extract to their local folder. Later they fill the pdfs and upload back to the website. We use Pdfs because we allow users to work offline as they have to fill more than 50 forms.

Solution: We created these forms using Adobe Acrobat Standard DC (Version details mentioned above in another reply) and made them to allow save by following the instructions provided in adobe forums.

File ->Save as Other -> Reader Extended Pdf -> Enabel Form Fills.....

Problem: Users not able to save the forms after they answer the questions instead it is asking to save as

Work Around: To made users to save the form instead of save as, they have to disable "Enable protected mode at start up"  from Adobe Acrobat reader.

We want permanent solution to not ask every user to make above setting to their Adobe Acrobat Reader.

Please call me if you need any more details on this issue

My number : +14134068908

Thank you

Thanks for your response on this.

I have created survey forms using Adobe Acrobat Standard DC and have to send these to more than 20K users

Single user may have 30 - 40 survey forms to fill and users will have only Adobe Acrobat Reader installed to fill these forms

Problem is users are able to fill and complete the survey forms but not able to save the original survey form but prompts to Save as.

Considering 30 - 40 forms Save as is not the idle solution, so we have identified that after disabling the Enhanced security users can save the original form but problem is communicating to change to over 20K people is challenge hence looking for the solution for this. Can you please let me know how can we over come this problem without changing any settings to Adobe Acrobat Reader.

Hope I have cleared all you queries on my problem statement. Please help me on this

Regards,

Jhony Shaik