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ndcedarburg
New Participant
January 30, 2018
Answered

PDF with Embedded Flash in Adobe Reader DC on Windows 10

  • January 30, 2018
  • 2 replies
  • 2728 views

I have a PDF file with an embedded flash element, an audio clip, that will not play in Adobe Reader DC on Windows 10. Reader DC keeps saying that Flash needs to be installed, but the the Adobe Flash install won't run because it detects that Windows 10 already has Flash, distributed by Microsoft Update. I am able to play the embedded Flash audio element on Windows 7 with Adobe Reader XI and Adobe Flash installed. However, our environment is almost exclusively Windows 10 now.

Please advise.

On Windows 10 and Reader DC, I've already trusted the document and set security (enhanced) to disable protected mode. There was no change. Right clicking on the Flash element and choosing "enable content" only brings up the "install Flash" message.

This topic has been closed for replies.
Correct answer Test Screen Name

You need to install the NPAPI version of Flash, not just the one your browser thinks is installed.

2 replies

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Test Screen Name
Braniac
January 30, 2018

We have an EOL date for Flash now, so we are waiting with bated breath for news of the future of this...

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    Test Screen NameCorrect answer
    Braniac
    January 30, 2018

    You need to install the NPAPI version of Flash, not just the one your browser thinks is installed.

    N
    ndcedarburgAuthor
    New Participant
    January 30, 2018

    That worked. Thank you Adobe, for the clear instructions and prompts within your product.

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