Participant

Answered

Windows cannot find 'c:\.....\AcroRd32.exe'

Forum|Forum|9 years ago
January 12, 2017
31 replies
92938 views

Every time I try to launch Acrobat reader from the start menu I get this message:

When I browse to the folder and double click on the AcroRD32.exe icon - I get the same message

When try to open a .pdf file by double clicking on it - I get the message that the file can't be found - even though I can open these files within a browser

Again - I can open these pdf files (with or without acrobat?) in my browser but it doesn't seem to work independent of an HTML browser

I have uninstalled and reinstalled Acrobat Reader - please don't tell me to do that and let you know how it worked - it didn't

Thanks

Natasha

Correct answer Adorobat

Still doesn't work.

Could you please try the following steps:

1- Close Reader

2- Hold down Windows key and press R on your keyboard, this will bring up Run dialogue box.

3- Type regedit in the run dialogue box and hit Enter, click Yes when User Account Control pop-up appears.

4- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options, delete the key AcroRd32.exe

5- Relaunch Reader

E

e143slime8

Participant

As mentioned elsewhere, I also followed the following advice and it solved my problem.:

"Windows cannot find 'C:\ (anything) Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe'. Make sure you typed the name correctly, and then try again.

https://community.adobe.com/t5/acrobat-reader/windows-cannot-find-c-acrord32-exe/td-p/8835378?page=1

Also had to do this with Quickbooks pro

Could you please try the following steps:

1- Close Reader

2- Hold down Windows key and press R on your keyboard, this will bring up Run dialogue box.

3- Type regedit in the run dialogue box and hit Enter, click Yes when User Account Control pop-up appears.

4- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options, delete the key AcroRd32.exe

5- Relaunch Reader"

D

defaultsg84gj9bidzu

Participant

I don't have "Image File Execution Option" listed.

R

Reda Ba

Participant

It worked perfectly with my windows 10

Thank you

E

e143slime8

Participant

061120. Was working fine then yesterday, stopped working. I've been all over, trying uninstall, reinstall, etc. Finally, above answer solved the problem. Not sure how it happened but thanks.

P

Pat1120

Participant

Thank you so much for the above fix. I've been trying for 2 days to get the reader to work. I had to load 2 .ddl's that some how disappeared and than uninstalled and reinstalled about 3 times without any success. Found your suggested fix and tried deleting the acrod32.exe but that didn't work so there was another line for acrord.exe. I took a chance and deleted it and it is now working like a charm. Thanks so much - still have a little hair left.

S

Sabre

Participant

Perfect Solution. Thanks .

A

Anonymous

Worked like a charm! THANKS!!!!!

A

awhitetailfeather

Participant

I just started to have this problem this AM. Yesterday Adobe worked as it always has. When I checked C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat - I do not have AcroRd32.exe in the item listing. I have an AcroRd32.dll. I followed the instructions and went to Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options, and deleted the key AcroRd32.exe there. Do I need to reinstall from the Cloud? All help is appreciated.

C

CDM2874

Participant

Worked!!

F

Fingers01

Participant

Fantastic work. But WHAT CAUSED THIS? it hit all 3 of my computers in mid day.

C

crazychiq

Participant

This didn't work for me