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adobe blocked by CORS policy but URL is in allowed domain for API settings?

New Here ,
Apr 26, 2022 Apr 26, 2022

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Im having some issues with the embed API. the PDF pops up and then instantly disappears when I check dev tools I see the below error.

 

Access to fetch at 'https://viewlicense.adobe.io/viewsdklicense/jwt' from origin 'https://download.militaryonesource.mil' has been blocked by CORS policy: No 'Access-Control-Allow-Origin'.

 

But I'm not sure why i am getting this error as the allowed domain is set to allow this URL  (download.militaryonesource.mil) in the API config.

 

 

<div id="adobe-dc-view" style="width: 800px;">
</div>
<script type="text/javascript">
const queryString = window.location.search;
const params = new URLSearchParams(document.location.search);
document.addEventListener("adobe_dc_view_sdk.ready", function() {
var adobeDCView = new AdobeDC.View({
clientId: "SOMECLIENTID",
divId: "adobe-dc-view"
});
adobeDCView.previewFile({
content: {
location: {
}
},
metaData: {
fileName: "SPA.pdf"
}
}, {
embedMode: "IN_LINE"
});
});
</script>

 

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PDF Embed API

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Adobe Employee ,
Apr 27, 2022 Apr 27, 2022

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Is this online where I can take a look?

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New Here ,
Feb 13, 2023 Feb 13, 2023

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I am having this same issue, everything was working for a year+ and then stopped recently with this CORS error 

 

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Adobe Employee ,
Feb 13, 2023 Feb 13, 2023

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As I asked the other person, is this online where I can see?

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New Here ,
Feb 13, 2023 Feb 13, 2023

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Ray,

 

This turned out to be an issue on our end related to a Chrome extension. Sorry about that. 

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Adobe Employee ,
Feb 13, 2023 Feb 13, 2023

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No worries!

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New Here ,
Feb 13, 2023 Feb 13, 2023

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It's likely the same issue here. I created a new project with the same domain settings as a working project, but we often encounter the error "domain is not authorized," and sometimes we see a CORS error.

https://sanofi-campaign.wenk-media.com/Medical-News/mCRPC-01.

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Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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Testing your link, I get the error where the client id is not valid. So can you share a screenshot of your credentials from the dashboard, specifically the host name you specified? If you specified www.wenk-media.com, note that sanofi-campaign is a different subdomain and would not work. You would need to make a new client id and consider using just wenk-media.com.

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New Here ,
Feb 14, 2023 Feb 14, 2023

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Please find attached a screenshot of the dashboard. The domain setting used is wenk-media.com. It seems that only the newly created project is not functioning properly, while the project created in July 2022 with the same domain setting is working fine.
截圖 2023-02-15 下午2.03.29.png

 

截圖 2023-02-15 上午11.08.08.png

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Adobe Employee ,
Feb 15, 2023 Feb 15, 2023

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Not quite sure what's happening here. It was a bit hard to get into your code as it's minified, but I see the right client id being used. If you were to make _another_ one and try again, do you get the same?

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New Here ,
Feb 16, 2023 Feb 16, 2023

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Thanks for Ray's help.

I have identified the issue, the sdk script has been released with a new vesion.

previous script: https://documentcloud.adobe.com/view-sdk/main.js
lastest script: https://documentservices.adobe.com/view-sdk/viewer.js

 

The lastest sdk is compatible with older client id. However, if an older version of the sdk is used with a new client id, it will result in a domain setting error.

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Adobe Employee ,
Feb 17, 2023 Feb 17, 2023

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Ah, I didn't even think of checking for that - so it sounds like you are good if you just use the new version.

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