Adobe Document Generation is failing me. It is saying I do not have Oauth Token when I do

Forum|Forum|4 years ago
December 7, 2021
2 replies
1753 views

The script works perfectly fine on PostMan it also use to work fine a couple of months ago but now I am getting an error.

I posted my script to stack overflow. Maybe Adobe is not allowing my domain to make request? Or am I missing something? I use cpanel just FYI.

https://stackoverflow.com/questions/70255334/php-curl-saying-oauth-token-is-missing-when-it-is-not

Document Generation API

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defaultrj2mvr5co7mkAuthor

Known Participant

Someone please help

If you ain't First, you're Last - Ricky Bobby

Raymond Camden

Community Manager

The token needs to be regenerated - I believe every 24 hours. Your code should be doing that first, then making the call.

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defaultrj2mvr5co7mkAuthor

Known Participant

Thank you for taking the time to respond.

I request a bearer token with each call to the service. I didnt put that curl request on here but I pull the bearer token from my initial request everytime and place it in the bearertoken variable. Then put that variable in the header.

I have made calls to this service without issue in the past. I think Adobe must be blocking my domain? Or something, I check the error logs and dont see anything on my end. I used the exact same request previously and it worked flawlessly. Maybe I am blocked from making API calls? However that doesnt really make sense either because I can request bearer token without issue with my generated JWT token from adobe.io.

I am just confused. Why does Postman work but not the same code I copied to my service? Do I need to put another Curl request? Or maybe I am missing a header that is causing my issue. Or am I using an outdated json format call that now throws an error?

Again, when I put the Curl Headers before the body of the curl it checks my tokens and verifies them. Then it throws a 500 error. However when I put headers behind body of post fields I receive a 40310 error stating I am missing my bearer token. It is confusing to say the least.

If you ain't First, you're Last - Ricky Bobby

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defaultrj2mvr5co7mkAuthor

Known Participant

Nah, we wouldn't block your domain, and if your trial had expired, you would get an error saying as such. Unfortunately I don't know PHP so I can't tell you what possibly could be going wrong.

Can you please have someone at Adobe that understands PHP run a test code with the Curl command above? You can even run it using my client ID/credentials. I have tried every which way to get this code running. I was able to use the service previously, but even on my old code it is not working anymore. I do not understand at all. Please and thank you. Your team can reach out to me at anytime using the phone number on file. As you know, php is a widely used coding language so if there is a bug with the API which I am guessing there is, their could be a lot of different individuals running into the same issue.

If you ain't First, you're Last - Ricky Bobby

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