Adobe fillable form checkboxes issue with embed integration

Forum|Forum|4 years ago
July 22, 2021
1 reply
1007 views

Hi there,

When we upload a fillable PDF and render it with the online Adobe PDF reader, the checkboxes don't act as supposed to.

When I open the document with the Adobe Reader desktop app, everything works accordingly, but not when I open it on the embed PDF reader. The problem is when I check one checkbox, all the other ones in the same group also check themselves automatically. Everything is fine on the desktop app.

PDF Embed API

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D

defaultjm2wxd9x1u06Author

New Participant

Here is a sample.

Proposition_d'assurance_soins_de_santé_-_modèle.pdf

K

Kenneth Patterson

Community Manager

When opening that PDF document in the API, I see the following error:

When the API detects unsuppported form fields, this dialog appears on the rendered PDF. So, this is likely the issue.

From the documentation (see below):

Unsupported form fields

In the current version, following form fields are unsupported:

XFA forms
Digital Signature fields.
Barcode fields.
File picker text field
RTF (rich text) text field
Fields containing JavaScript or any kind of calculation and validation
Text field and drop downs with some special and custom formats
PDF Actions that includes button Submit scenarios (only button viewing is supported)

Here is the relavent documentation page link: https://opensource.adobe.com/pdfembed-sdk-docs/howtos_ui.html#forms-handling

D

defaultjm2wxd9x1u06Author

New Participant

There are also Digital Signature fields on the document. The error is probably related to those fields and not related to the checkboxes issue. We'll still take a look at the documentation.

Unsupported form fields

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