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New Participant
July 21, 2023
Question

Adobe pdf generation API - intermittent issue 502 Gateway timeout

  • July 21, 2023
  • 1 reply
  • 923 views

While using this following api 

https://cpf-ue1.adobe.io/ops/{{create}}?respondWith=%7B%22reltype%22%3A%20%22http%3A%2F%2Fns.adobe.com%2Frel%2Fprimary%22%7D

 

to submit pdf generation request, most of the time we get response  with x-request-id, which we further use in poll api to check pdf generated.

 

But sometimes, intermittent issue is coming in above api with 502 response as 

{

"error_code": "504001",

"message"l : "Gateway timeout"

}

Can anyone suggest how to use this api fail safe?

 

 

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1 reply

Raymond Camden
Community Manager
Community Manager
July 21, 2023

That API is deprecated and should be replaced with calls to the new endpoints documented here: https://developer.adobe.com/document-services/docs/apis/

New Participant
July 24, 2023

Thanks  Raymond Camden . That was helpful.