Skip to main content
T
Tomas24180905vv45
New Participant
April 25, 2022
Question

API consumption of PDF Services

  • April 25, 2022
  • 2 replies
  • 2054 views

I signed up for free trial via aws, wanted to quickly deplete my first x hundreds of free calls and ran a script to do document merge in a loop. I received an email about avaluation perion end, "dobe PDF Services API subscription evaluation period has ended" but now I am not sure where can I see my paid consumption. How many calls I made and how much is due to paid at the end of the month.

Is it available somewhere in AWS Cost monitor? (I signed up via AWS marketplace)

I tried to check Adobe Admin console - no billing/consumption information there.

I also tried https://developer.adobe.com/console/home

under Insight - also zero API calls reported.

Will I be charged in the AWS bill at the end of the month?

 

    This topic has been closed for replies.

    2 replies

    Ben Vanderberg
    Community Manager
    Ben VanderbergCommunity Manager
    Community Manager
    May 19, 2022

    Hello @Tomas24180905vv45 ,

     

    For AWS Marketplace customers, you can log in to your AWS account and visit the billing dashboard to see your usage: https://us-east-1.console.aws.amazon.com/billing 

     

    For Adobe Enterprise Terms Licensing Agreement (ETLA) customers, you will receive monthly emails on your usage.

    J
    Jer24477137aqs2
    New Participant
    May 19, 2022

    @Ben Vanderberg Thank you for the response. I wish it was that easy. There seems to be a breakdown in this process.

     

    I signed up through the AWS marketplace which issued a standard saas license number for the Adobe PDF Services API and fwded me to the Adobe Developer Console to create a new project. This process issued me new client credentials, a new organization_id, account_id and private key file which I used to replaced the existing trial ones we were using.

     

    Once I verified the new credentials were working and not deducting from our trial account anymore. I signed into our AWS account, switched over to Cost Allocation Tags and activated any new aws:marketplace:isv tags that were available. This is likely where things went wrong.

     

    The only tag that was issued to us was the aws:marketplace:isv:DocOperation tag; the aws:marketplace:isv:PdfOperation tag is missing entirely. I activated the aws:marketplace:isv:DocOperation anyway and waited 24hrs for any results. But nothing is displaying.

     

    So its likely that the aws:marketplace:isv:PdfOperation allocation tag is missing from our account entirely. However as far as I can tell there is no way for us to manually add it to our account; as its issued by the vendor.

     

    The keys are working, the service is working and our project is live however we have no insight into our used or projected costs in the AWS billing explorer. Maybe due to the fact the aws:marketplace:isv:PdfOperation tag was never issued to us when the license was issued via the AWS Marketplace.

     

    Any help here would be greatly appreciated.

    Raymond Camden
    Community Manager
    Raymond CamdenCommunity Manager
    Community Manager
    May 23, 2022

    Hi @Jer24477137aqs2 

     

    I reached out internally and I'm passing along what my internal resource said (so basically, if this helps, they get the credit, if not, it's probably my fault ;). 

    "I have verified that the usage should be there with this tag aws:marketplace:isv:DocOperation
    I have seen this No Data sometimes in the Cost Explorer home page, but when you select Cost Explorer Tab it should give you the data."

    Could you check that? If it's still not right, please email me directly (jedimaster@adobe.com), and I can connect you with the engineer helping me here.

    J
    Jon24282753ybfe
    New Participant
    May 16, 2022

    I am very curious about this as well. It doesn't seem very well documented at all. I ran through most of our trial and then signed up via our AWS account. I used the issued keys and tested the account, its working but I can't see anywhere the number of API calls or documents generated. Any help would be greatly appreciated. There shoudl be some better documentation of this somewhere. 

    C
    Chris24493351j374
    New Participant
    May 18, 2022

    I am also interested in understanding this. We finished a trial that we initiated through Power Automate and were prompted to purchase a consumption plan via AWS Marketplace. We signed up for our first AWS tenant and followed the procedure to subscribe to the service and generate new credentials for our Power Automate workflows. I cannot seem to find any utilization or cost evidence in AWS, developer.adobe.com or adminconsole. How do we monitor this?

      J
      Jer24477137aqs2
      New Participant
      May 18, 2022

      Lets us know if you figure it out and I'll surely do the same. 'Maybe' adobe support will comment here. A few days in and its working and processing about 50-100 a day but I still can't seem to find anywhere to track the usage. I've tried Adobe support vai Email, Chat and Phone they have no idea what I'm talking about. When you mention Adobe PDF Services API or AWS services, they have no clue and can't provide support let alone find a valid 'registered' product. They had me sign in and out of Adobe, and just insisted I had no account login credentials with the email address I provided then hung up on me. Not sure where to go with this. 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices